Cookies policy

This website, like most websites, uses cookies to improve and optimise your browsing experience. Below you will find detailed information about what cookies are, what kind of cookies there are, which ones are used by this website, how you can disable them in when browsing and how can block the installation of third-party cookies. By pressing OK you are agreeing to the installation of cookies from our website on your computer or mobile device.

What are cookies?
Cookies are small text files sent to your browser by the websites you visit. They help the website to store information about your visit, retaining only information relating to your preferences, and as such not including your personal data. The placement of cookies will help the website to recognise your device the next time the user visits it.

We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user. The cookies collect general information, including how users get to the website, the language they use and how they use websites, or the part of the country through which they access the website, etc. Cookies retain only information related to your preferences. The user can decide to be notified of the receipt of cookies through their web browser at any time and block their entry into their system.

Refusing to use cookies on the website, may result in the inability to access some of its areas or to receive personalised information.

What are cookies used to?
Cookies are used to help determine the usefulness, interest and the number of uses of websites, thus allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

What kind of cookies do we use?
We use different kinds of cookies that have different functions. For example:

A) Strictly necessary (essential) cookies: These allow browsing on the website and the use of its applications, as well as access to secure areas of the website. Without these cookies, requested services cannot be provided. Some cookies are essential to access specific areas of our website.

B) Analytical cookies: These cookies are used to analyse how users use the website and to monitor its performance. This allows us to provide a high quality experience by customising our offer and quickly identifying and fixing any problems that arise. For example, we use performance cookies to find out the most popular pages, which is the most effective way of linking between pages, and to find out why some pages are receiving error messages. These cookies are used solely to create and analyse statistics, without ever collecting personal information.

C) Functional cookies: These keep the user’s preferences regarding the use of the website so that the website does not have to be configured each time the visitor goes there.

D) Third party cookies: These measure the success of applications and the effectiveness of third party advertising. They can also be used to personalise a widget with user data.

Furthermore, cookies can be:

Permanent cookies: These are stored for a variable period of time in the internet browser in your access devices (PC, mobile phone, and tablet) and are used whenever the user visits the website again. They are generally used to direct browsing according to the user’s interests, enabling us to provide a more personalised service.

Session cookies: These are temporary and remain on your internet browser until you leave the website. The information obtained lets us identify problems and provide a better browsing experience.

How to disable the use of cookies
If the user so desires, they can stop accepting browser cookies, or stop accepting cookies from any particular service. All modern browsers allow you to change the settings of the cookies. These settings are usually found in the “Options” or “Preferences” in the browser menu. The user may disable the use of cookies on this website at any time by means of:

A) The browser configuration, for example:
Google Chrome:
Internet Explorer:
Mozilla Firefox:
Apple Safari:

B) Other third party tools available online that let users detect cookies on each website they visit and manage their deactivation, for example:


What happens when we disable cookies?
Some features and services may be disabled or behave differently from what is expected, for example, they may remain identified, keeping shopping in the “shopping basket” in the case of an e-commerce service, or receiving information targeting your location. If you disable the use of cookies on this website, you will probably no longer be able to access certain areas of it, or the browsing experience on the website may get noticeably worse.

Additional guarantees and revocation of acceptance
Grupo El Reloj is not liable for the content and veracity of the privacy policies of third party cookies included on this website. As an additional guarantee, the registration of cookies on this website may be subject to the user’s acceptance of cookies when visiting the website, the installation or upgrade of the browser used. This acceptance may be revoked at any time by means of the content settings and privacy options available and mentioned earlier in this cookie policy statement.

Update of cookies policy
Grupo El Reloj can modify this cookie policy in accordance with legal or regulatory requirements, or instructions from any European Data Protection Agency, which is why we advise users to reread it from time to time. When the changes made to this cookie policy are significant, users will be sent a communication, either via the web or in an e-mail, in the case of registered users.